SHIPPING & RETURNS
Shipping & Delivery
The products are processed and packed within 1 to 2 working days from the day of order. We try to deliver the products within 4 to 5 working days in India; however it might take a maximum of 10 days to certain places due to logistic issues and out of country deliveries take about a minimum of 10 days to a maximum of 25 days depending upon the location. The transit time is provided by our logistic partners. We do not hold responsibility for any delay. Tracking number will be given to the customer upon placing an order. Free shipping is applicable only on orders above Rs.2000 You can avail cash on delivery option by paying extra Rs 60
Return & Refund Policy
Our products are quality checked twice before being dispatched to the customer. In case you want to return the product, please return within 15 days from the date of delivery. (Our address is on our Contact page).In case of a damaged product, please click a picture of the damaged product and send to help@chirpyindia.com. We shall get in touch with you. However please note we shall accept returns of all items except the following. Products Purchased During Sale. Free Products. Personal Care Products. Wall Art/Paintings. Once we receive the returned products and after inspecting the condition (products should be in original packaging and un-used condition), we would either send you a replacement OR issue you a refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 working days. No cash refunds are made.
Tracking your Order
Money Back Guarantee
Cancellation Policy
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Cancellations by the Customer In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by Chirpy India Retail Pvt Ltd, www.chirpyindia.com and accept our decision regarding the cancellation.